Through a service called Emory Connected Care, patients are able to consult with Emory Healthcare providers through telehealth technologies that include audio/video visits using a computer, tablet, or smart phone. The use of telehealth has soared at Emory Healthcare during the COVID-19 outbreak, and with Emory Connected Care, patients continue to receive quality health care while safely quarantining in their homes.
“Everything that is accessible in an in-person visit is accessible in a telemedicine visit,” says Gregory Esper, MD, MBA, associate chief medical officer at Emory Healthcare and leader of Emory Healthcare’s system-wide telehealth initiatives. “It’s not the solution for everything, but it certainly is an arrow in our quiver for how to take care of patients effectively.”
Emory Healthcare has been an early adopter and leader in the telehealth field, beginning with the eICU program established in 2014 and a tele-nephrology program that began in 2017. Because of COVID-19, telehealth efforts have increased dramatically. This type of care model has become especially useful in treating the elderly and those in rural areas of the state who have long distances to drive for an appointment.
To determine if your appointment request is eligible for telehealth, contact an Emory Healthcare provider’s office and speak to the staff. If appropriate, a telehealth audio/video visit will be scheduled accordingly. If an appointment is not appropriate for telehealth, Emory Healthcare will guide you in the right direction for proper care, which may be an in-person visit conducted safely in one of the clinics. Providers with telehealth visits available can be found by clicking the link below.
What to Expect
Learn how to prepare for an Emory Connected Care telehealth appointment as Gregory Esper, MD explains the process.
Hear Allen Garrison, an Emory Connected Care patient, as he explains the ease of using telehealth to help treat and diagnose his shoulder pain.