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It’s been more than three years since Google Fiber frenzy took hold of the Atlanta area. Google promised to change everything for folks fed up with unreliable internet connections, abysmal customer service, and expensive monthly bills. But a different reality took hold: Google ran wires, but didn't start service; Google tried to work with local governments, but couldn't work out deals; and ultimately Google couldn't find value in rolling out its service. One thing is indisputable: most Google Fiber hopefuls are now fed up.
Until recently, the gigabit service that fiber provides—at speeds billed as up to 100 times faster than basic broadband—had been the exclusive provenance of startup hubs like Atlanta Tech Village and Alpharetta’s progressive, mixed-use sensation Avalon.